Skip to content
Write review For Business
  • Login

Contact Cirkul Customer Service

Cirkul Phone Numbers and Emails

Customer Service Number:

  • (786) 529-6354
Call customer service
Send Message

Cirkul Emails:

Legal
Copyright Infringement Inquiries, Privacy Inquiries
help@drinkcirkul.com
Is this your business?

Cirkul Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Cirkul Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Cirkul is (786) 529-6354. 26% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Cirkul may ask you for the following information to identify you as a customer: email, first and last name or address or zip code.

View full overview ›

How to Contact Cirkul Customer Service?

Most Popular Number:

(786) 529-6354
Total calls: 13 098 Issues resolved: 153 Last call: Jan 20, 2026

If you are looking to contact Cirkul customer service, you can dial their toll-free number 1-844-424-7585. This phone number is available 24 hours, seven days a week. There is another Cirkul customer service number, which is 1-786-529-6354. To connect to this number, you can dial it anytime between 08:00 AM to 11:00 PM EST, Monday through Friday. On Thursday, the Cirkul customer service number is available anytime between 09:00 AM and 11:00 PM EST. On the weekends, Saturday and Sunday, the number has shorter business hours, starting at 2:00 PM and 11:00 PM PM EST. So if you have any inquiries related to Cirkul services and the products they offer, or you'd like to get more information about the operations of the company, you can easily contact customer service, and they'll help you out with the most effective solution.

If you are someone who prefers to write an email to Cirkul instead of getting on a customer service call, you can write to Circle customer service at help@drinkcirkul.com. One thing you'll have to consider while emailing is that you do not get an instantaneous response, as the company receives a high volume of emails from their customers. However, one advantage of writing an email is that you can always have a record of the solutions, which you can have a look at any time you need assistance.

Once you send an email, the Cirkul customer care team reviews your email. So it's always best to be as detailed and as elaborative as possible to get the most effective solution. On average, you can expect a response from Circle customer service email within 14 to 24 hours.

At present, Cirkul customer support does not offer customer service via live chat. But there are many other ways through which you can get in touch with Cirkul customer service and find solutions to the problems or concerns you are facing. One of the ways is to give a call at their respective Cirkul customer support numbers. The second option is to write an email to Cirkul customer support. Out of the two options, the former one gets you an instantaneous response if you call during business hours. You also have the option to join the Cirkul Facebook community. To do so, visit their official website and navigate to ‘Help’ on the menu bar. Scroll down to the bottom of the page, and find the ‘Join Us’ option.

PissedConsumer Club

Contact Information

Cirkul Website:

Cirkul Help Center:

Corporate Office Address:

Cirkul, Inc.
4456 Eagle Falls Pl.
Tampa, Florida 33619
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 11:00pm

Thursday: 9:00am - 11:00pm

Saturday - Sunday: 2:00pm - 11:00pm

More contact details

Cirkul Rating Based on 1K Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Website
Advertised vs Delivered

Rating stats

Rating trend

How Good is Cirkul's Customer Service?

Marcel A Xoc
Marcel A Xoc
Feels Satisfied | Oct 14, 2025

It took 2 days to finally get a response, I tried the chat bot , email and nonstop phone calls , finally on the second day got an answer on the phone , once I had gotten through they were very helpful and friendly and the representative stayed on the phone with me until the issue was resolved.

Read full quote
Nuvia Zkj
Nuvia Zkj
Feels Neutral | Mar 26, 2025

Once I could get ahold of them they were very responsive and took care of my issue with signing in.

Read full quote
Elisa Ooz
Elisa Ooz
Feels Disappointed | Sep 15, 2024

I couldn’t get a resolution either by email or phone calls. Always busy signal

Read full quote
Jessica W Tky
Jessica W Tky
Feels Disappointed | Jul 02, 2024

I didn't send the 2 free sips with both bottles.That I just purchased that I was promised so therefore I feel like this scanned me and took away my money for nothing

Read full quote
Florena Our
Florena Our
Feels Neutral | Jun 15, 2024

Good but I've lost a package that was a partial never had one of those before other wise flavors are great

Read full quote
Denise L Wxs
Denise L Wxs
Feels Satisfied | May 23, 2024

I am waiting on my order of the iced coffee and I had two people respond so I can get free sames

Read full quote

Summary of Cirkul Customer Service Calls

13.1K TOTAL
CALLS
00:19 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cirkul?

Shipping and Delivery Question:

  • “Missing items”
  • “Late delivery”
  • “Delivery”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel subscription”
  • “Canceling service”

Product/ Service Question:

  • “Bottle not working”
  • “My cirkul sip isn’t workin And it’s brand new”
  • “My water bottle lid is leaking.”

Request for Information Question:

  • “About my order”
  • “I need assistance on a product”
  • “I have a question”

Payments and Charges Question:

  • “Where did the discounts go?”
  • “Unauthorized purchase”
  • “Coupon”

Account Question:

  • “Granddaughter account”
  • “Can’t sign in”
  • “Cant login in”

Return/ Replace Question:

  • “Replacement lid”
  • “Change my order”
  • “Return refill and cancel subscription”

Refund Question:

  • “Refund for unwanted order.”
  • “Refund - items delivered on subscription and I never set up subscription”
  • “Refund”

Cards Question:

  • “Gift card”
  • “Credit card”
  • “Order saying it was denied but it was almost 70$taken off my card”

Staff Question:

  • “Customer service”
  • “Cudtomer service”
  • “Unsatisfactory with customer service”

Website/ Application Question:

  • “Want to be removed from this application”
  • “Site will not accept any payment I try”
  • “Website issues”

Employment Question:

  • “I need to get copies of my paystub”
  • “Employment”
  • “Warehouse job”

Other Question:

  • “I think I ordered twice”
  • “Am order”
  • “Order confusion”

Compare Cirkul Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Cirkul? What happened? What can we help you with?
Submit review Don't show this popup