Cirkul
Cirkul Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cirkul has 1.9 star rating based on 1291 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend Cirkul to a friend or colleague.
- Rating Distribution
Pros: No idea as i never received my order, Gets you to drink more water, Flavors.
Cons: Unable to speak to customer service rep, Lack of customer support, Obviously delayed orders and no response.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cirkul has 1.9 star rating based on 1291 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend Cirkul to a friend or colleague.
- Rating Distribution
Pros: No idea as i never received my order, Gets you to drink more water, Flavors.
Cons: Unable to speak to customer service rep, Lack of customer support, Obviously delayed orders and no response.Recent recommendations regarding this business are as follows: "I wouldn’t recommend them to future customers", "I wouldn’t recommend it to future customers.", "Check your flavors half of them don’t work", "I want it replaced if not cancel any subscription I have with u", "Do not purchase".
Most users ask Cirkul for the delivery of goods as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Cirkul Reviews
"Your customer service line does not work"
I wont be buying anymore from you , you cant get through to your customer service line you tried calling try texting. Nothing works. You run us around in...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
FRUSTRATION. i want to talk to someone
I DONT UNDERSTAND IT!!!
I have tried and tried tried. Tried tried to email call do everything and I cannot get any contact from you.
Preferred solution: information how to use the damn thing
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Louisville, Kentucky
Wrong product
I ordered sips last time you all never contacted me. I wrote because I received like 14 wrong products but you never resolved my problem.
So I just gave away. This time I was very careful just in case I did something but no I didnt. I got my order and another 14 are energy.
I cannot drink the energy ones. Also I didnt order energy
User's recommendation: Don’t order they won’t fix there mistake
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They sent the top without the cap on it
No cap on the top? Please send the cap for the top, or resend the hold item, it would be gratefully appreciated Thank you.
- Great products
- Bad service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No response for broken cartridge
I received my second shipment and found a broken sweet tea. I sent an email that same day.
It's been more than two weeks and they haven't responded. I don't know what the next step would be, but that's money out of my pocket.
Preferred solution: Replacement
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Wilkes Barre, Pennsylvania
My packages was damaged
My package showed up damaged. It was the box with the frosted classic iced coffee.
The cardboard it came in was all wet. My cartridge was broke in half.
The lid was off of it. I want it replaced
User's recommendation: I want it replaced if not cancel any subscription I have with u
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
New York, New York
People steel my shipment when I ordered product
I ordered some products and I received 3 products 4 didnt even come in my box ! I need to get my money back and never order from your company again !
This is the third time that I ordered from you and I did receive my products ! I need a supervisor and speak with me over the phone!
User's recommendation: Never buy from your company!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unhappy customer
I tried calling and it automatically hangs up on you. I emailed them and I was told that they are a new company and they wouldnt be doing anything about it.
So Cirkul will NOT be getting any more business from me or any of my friends and family and there family.
I will post to TIKTOK as well. They dismissed me and Ive bought everything that they have come out with times two.
Preferred solution: I just wanted it replaced that is all I was asking for.
User's recommendation: I wouldn’t recommend them to future customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can not reach customer
Can not reach customer service by phone. Need answers about my account.
Attempted several times. Need to speak with live person.
Preferred solution: Answer account questions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Broken Handle
The handle broke on the Special Edition when I bought it. Not only that, I bought two of them.
One for me and another one for me. The Cirkul 40oz All-Day StrawSip. Actually, I have purchased every one that they have released. Not anymore.
I just tried calling, but it went straight to voicemail.
You should be able to speak to someone, not a voicemail or email. It shouldn't break when I haven't had it for long.
- Loves the straw sip aspect of it
- Handle broke to easy
User's recommendation: I wouldn’t recommend it to future customers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Peoria, Illinois
Resolved: They never shipped a bottle to use
Company fixed the issue and I have been provided with product replacement.
They shipped all my flavors without the bottle. How am I to use flavors with no bottle? You don't have a number to call, and when they give you a code with a number, it's not valid.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Run around about bad products
I am very upset. I've tried to reach you for two days.
I've tried every number, I've even done emails, and I have not received anything back.
I just opened my bottle, put a cartridge in, and it poured out so much flavor and then it just quit. I would like my product replaced.
- It would be a nice cup
- If the cup was to work
- Plastic cup melts the ice so fast
Preferred solution: A different cup$35
User's recommendation: I have nothing good to say
Chicago, Illinois
Your customer service line does not work
I wont be buying anymore from you , you cant get through to your customer service line you tried calling try texting. Nothing works. You run us around in circles and then that way you dont have to deal with us bad service.
User's recommendation: Check your flavors half of them don’t work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Satisfaction!
I wanted to tell you guys how wonderful this product is and how I would love to review circle
It has really made my teaching days easier because Im a piano teacher and I really want to talk to somebody about possibly being a spokesperson
- It makes me drink more water and it makes me feel good
- There are no cons
Beverages Expert Talks
Coffee Subscriptions Are Not New
A founder and CEO of Amora Coffee, Jim Fosina, talks about the true value of quality coffee and tea and how coffee subscriptions can bring an enjoyable experience to coffee lovers.
Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.
Circleville, Ohio
I don't understand the concept of how to use it. i am totally stumped
I have tried and tried to contact the company. dozens of calls, and it starts repeating or signs off.
i tried to talk to someone...didn't work.
i can't wrap my head around what do with this. do you have to drink all that flavor until it's gone. i usually go around with a large cup of diet coke and take it everywhere, but i usually have a large ball of ice in cup.
i don't understand the concept of this.
it's draw, or if it's for me.
can you help me please?
i don't know what more you want me to say. i dont get it...i don't understand how to use it...why i'd want to use it...how it would help me...i am 73
New Haven, Connecticut
Not happy
I was misrepresented to by a representative and never received a call back to rectify the situation. Really not right to be told something that wasn't true
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Beware: Awful Customer Service
I placed an order. There was a free water bottle in the order.
My cart total to qualify for this order was supposed to be $35+. I am tired, I work third shift...I made a mistake and submitted my order with a total of only $28. I contacted their customer service team to try to correct my order or cancel the order so that I could re-order everything properly. They denied both requests and offered me a $5 coupon.
Their customer service is totally useless! A friend of mine got a nasty tasting sip from them and just wanted a replacement... but cirkul told her that she could get a free sip worth her next order to remedy this... well she had already ordered over $100 worth...i should've known better!
Now I am getting a purple themed water bottle for my girlfriend and nothing for myself. They lost me as a customer, that's for sure!
- Cartridges should be reuseable refillable
- Terrible customer service
Preferred solution: To be able to add 2 more flavor cartridges to my order to qualify for the free stainless bottle so that we could both try cirkul andhave our own water bottles. That or I wanted to cancel my order so that I could replace the order properly.
User's recommendation: Make no mistakes, they will not help you after you submit your order.
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