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Cirkul

Cirkul

drinkcirkul.com
What is your customer experience with Cirkul?

Cirkul Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Cirkul has 1.9 star rating based on 1294 customer reviews. Consumers are mostly dissatisfied.

  • 19% of users would likely recommend Cirkul to a friend or colleague.

  • Rating Distribution
  • Pros: No idea as i never received my order, Gets you to drink more water, Flavors.
    Cons: Unable to speak to customer service rep, Lack of customer support, Obviously delayed orders and no response.

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Media from reviews

Cirkul - Product not working
Cirkul - They sent the top without the cap on itCirkul - No response for broken cartridgeCirkul - My packages was damagedCirkul - Wrong productCirkul - People steel my shipment when I ordered productCirkul - People steel my shipment when I ordered product - Image 2
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Susan V Vms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

LIDS I need one that don't leak

I can't get through to speak to someone about a new lid that doesn't leak. I don't like the one that it came with, so I need to know if they have other ones.

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Preferred solution: A different kind of lid

Emily P Sgf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product not working

Cirkul - Product not working
Contains 1 confidential file for company representatives

I put the sip cartridge in my Cirkul bottle and the flavor doesn't come out. I just bought it from Walmart.

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Loss:
$4
Pros:
  • You drink more water
Cons:
  • Having to buy cartridges

Preferred solution: Full refund

Sandra S Zig

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return refill and cancel subscription

Contains 1 confidential file for company representatives

When I provide all my information, you send me a phone number. However, when I call that number, it keeps getting cut off.

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Preferred solution: I want to return the refill and be refunded

User's recommendation: No commenti

Elisa Ooz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Louisville, Kentucky

Wrong product

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Cirkul - Wrong product
Contains 1 confidential file for company representatives

I ordered sips last time you all never contacted me. I wrote because I received like 14 wrong products but you never resolved my problem.

So I just gave away. This time I was very careful just in case I did something but no I didnt. I got my order and another 14 are energy.

I cannot drink the energy ones. Also I didnt order energy

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User's recommendation: Don’t order they won’t fix there mistake

Kathleen W Sic

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change my order

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Change my order. My order is good, I just want to change my order to no caffeine. I don't know how to change it.

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Preferred solution: Change my order to no caffeine

Derrick G Lqj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They sent the top without the cap on it

Cirkul - They sent the top without the cap on it

No cap on the top? Please send the cap for the top, or resend the hold item, it would be gratefully appreciated Thank you.

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Pros:
  • Great products
Cons:
  • Bad service

Preferred solution: Deliver product or service ordered

Cierra S Pnw

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Verified Reviewer

No response for broken cartridge

Cirkul - No response for broken cartridge

I received my second shipment and found a broken sweet tea. I sent an email that same day.

It's been more than two weeks and they haven't responded. I don't know what the next step would be, but that's money out of my pocket.

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Loss:
$4

Preferred solution: Replacement

Jacy Kat

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Wilkes Barre, Pennsylvania

My packages was damaged

Cirkul - My packages was damaged
Contains 1 confidential file for company representatives

My package showed up damaged. It was the box with the frosted classic iced coffee.

The cardboard it came in was all wet. My cartridge was broke in half.

The lid was off of it. I want it replaced

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User's recommendation: I want it replaced if not cancel any subscription I have with u

Vickey Ntq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cleveland, Ohio

Bottle doesn't keep cold like stated won't even keep ice for more then 3 hrs

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Always busy and can never get a answer or a response , this in my opinion is a corrupt company and needs to organize how it corresponds its customer service ,people spend a lot of money on a product and deserve to be able to get issues resolved vs getting stuck with a product that dosent do what is advertised

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Evelyn E Bcp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to cancel the subscription

My issue was resolve the phone did ring on their it hung up I need to talk to someone I need to stop getting these flavor water I have lots of them to last for a least two years I need someone to help me with my issue is it so hard to get help every time I try to cancel my subscription is a problem why is that

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Preferred solution: A cancel subscription please I need to cancel it I have to many boxes of the Cirkul water

Renly Kcb
map-marker Portland, Oregon

Wrong order flavors

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Im a first time customer and first time ordering I didnt get all the flavors that I ordered and all of the flavors were wrong

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Cara S Jcw

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Verified Reviewer

Trying to place oreder

Won't let me use MasterCard. It says I have to use Visa, which I don't have, and it says it accepts MasterCard.

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Jadarrius Qxq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker New York, New York

People steel my shipment when I ordered product

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Cirkul - People steel my shipment when I ordered product
Cirkul - People steel my shipment when I ordered product - Image 2
Cirkul - People steel my shipment when I ordered product - Image 3
Contains 1 confidential file for company representatives

I ordered some products and I received 3 products 4 didnt even come in my box ! I need to get my money back and never order from your company again !

This is the third time that I ordered from you and I did receive my products ! I need a supervisor and speak with me over the phone!

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User's recommendation: Never buy from your company!

Beverages Expert Talks

Coffee Subscriptions Are Not New

Coffee Subscriptions Are Not New

Feb 3, 2022

A founder and CEO of Amora Coffee, Jim Fosina, talks about the true value of quality coffee and tea and how coffee subscriptions can bring an enjoyable experience to coffee lovers.

Jim Fosina
Jim Fosina

Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.

Vickie W Sns

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North Little Rock, Arkansas

Pissed

They will not let me cancel my subscription and Im not going to refute anything I just want to know if you can cancel my subscription and let me know if you canceled this

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karen s Jqw

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Verified Reviewer

FRUSTRATION. i want to talk to someone

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I DONT UNDERSTAND IT!!!

I have tried and tried tried. Tried tried to email call do everything and I cannot get any contact from you.

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Loss:
$75

Preferred solution: information how to use the damn thing

Sonya M Dqt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unhappy customer

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I tried calling and it automatically hangs up on you. I emailed them and I was told that they are a new company and they wouldnt be doing anything about it.

So Cirkul will NOT be getting any more business from me or any of my friends and family and there family.

I will post to TIKTOK as well. They dismissed me and Ive bought everything that they have come out with times two.

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Loss:
$35

Preferred solution: I just wanted it replaced that is all I was asking for.

User's recommendation: I wouldn’t recommend them to future customers

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