Cirkul
Cirkul Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating based on 1030 customer reviews; consumers are mostly dissatisfied and only 19% would recommend.
Positive Feedback
Some users praise the flavors and say Cirkul helps them drink more water, and occasional responses resolved delivery problems.
Negative Feedback / Risk Areas
- Widespread inability to reach live customer service and frequent hang-ups.
- Late, missing, or wrong shipments and broken or defective cartridges and bottles.
- Issues with subscriptions, billing and unwanted auto-ship charges and difficulty obtaining refunds.
Key Takeaways for Future Customers
- Check recent Cirkul reviews before ordering and be cautious with subscription enrollment.
- Document orders and expect persistent follow-up for refunds or delivery issues.
- Prepare for limited customer service access and verify payment/billing statements carefully.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating based on 1030 customer reviews; consumers are mostly dissatisfied and only 19% would recommend.
Positive Feedback
Some users praise the flavors and say Cirkul helps them drink more water, and occasional responses resolved delivery problems.
Negative Feedback / Risk Areas
- Widespread inability to reach live customer service and frequent hang-ups.
- Late, missing, or wrong shipments and broken or defective cartridges and bottles.
- Issues with subscriptions, billing and unwanted auto-ship charges and difficulty obtaining refunds.
Key Takeaways for Future Customers
- Check recent Cirkul reviews before ordering and be cautious with subscription enrollment.
- Document orders and expect persistent follow-up for refunds or delivery issues.
- Prepare for limited customer service access and verify payment/billing statements carefully.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I think I ordered twice
I have order twice I'm so so sorry for that I will do better next time it was totally my fault I am sorry
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel order
Have not canceled order accidentally I ordered twice I'm so sorry for that I wii try to better next time
- I love it but accidentally ordered twice
- No cons my fault
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy bottle or flavors are not working
It took 2 days to finally get a response, I tried the chat bot , email and nonstop phone calls , finally on the second day got an answer on the phone , once I had gotten through they were very helpful and friendly and the representative stayed on the phone with me until the issue was resolved.
There is no flavor. I moved the dial several times, and still nothing. I called and am left on hold. The recording says someone will be with me shortly; then, after waiting for 6 to 7 minutes, a recording comes on saying they are closed.
I called 4 times, and it's the same thing every time. By the way, it is Monday, and it was 2:00 PM when I called. Then I called customer service for Cirkul, and it hung up on me. Then, on my screen, it asked if my issue was resolved.
Now I just want to be done with this Cirkul mess. You can't get ahold of anyone when there is an issue, so be prepared if you have a problem.
Preferred solution: I would like to speak to an actual person to fix this problem!!
User's recommendation: Don’t not purchase
Yakima, Washington
Can’t get a hold of anyone
My order has not been turned over to Fedex. I have left emails and tried calling I ordered on 11/25 and I am so upset!
User's recommendation: No customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Seattle, Washington
Shipment is late
Nobody answered the call and my shipment is late for 6 days so I am mad at them i tried calling each number
Preferred solution: A call
User's recommendation: Order sooner.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken bottle
bottle fell and broke the clip to keep it closed i was wondering if there is replacement parts for this bottle
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with a defective product
I ordered the gold cheetah print bottle drop. I think the bottle is beautiful and keeps my water cold for a LONG time however there is a problem with the matching cap.
It does not give proper air/ water flow. I would like a replacement to match my bottle please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer060421
I've had to get a code to even speak with the representative. I've called twice, and twice I have been hung up on.
Preferred solution: Full refund
User's recommendation: Poor customer service unable to speak with anyone.
I have a question
No one even answered the call I never got my question answered no one ever answered. It was just a dial tone.
Its ridiculous.
You gotta find a better call system because the one you have is absolute garbage literally, no one answered. It was just a dialtone.
User's recommendation: They probably won’t answer your call. They’ll just end up hanging up on you.
Stop monthly refills stop monthly mailings
I dont need the monthly supply any longer we also have moved from previous address so please stop monthly supply
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Can’t sign in
Company fixed the issue and I have been provided with apology. They reset my information
Once I could get ahold of them they were very responsive and took care of my issue with signing in.
I have used all my emails and passwords for your site to sign in and it keeps telling me email is unknown. Tried to call the number I found and it wont go through
User's recommendation: They lose your email so if you wanted to unsubscribe, which isn’t the issue, you couldn’t
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo stop any more Shipments
I do not need 6 flavors a b month I have enough for a year please stop sending them automaticly please!!!
User's recommendation: Don’t sign up for anything
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct not working
I put the sip cartridge in my Cirkul bottle and the flavor doesn't come out. I just bought it from Walmart.
- You drink more water
- Having to buy cartridges
Preferred solution: Full refund
Beverages Expert Talks
Coffee Subscriptions Are Not New
A founder and CEO of Amora Coffee, Jim Fosina, talks about the true value of quality coffee and tea and how coffee subscriptions can bring an enjoyable experience to coffee lovers.
Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo answer at all
The phone just rang rang rang they did not answer their phone I called several times why should I spend my money where they don't bother to answer the phone I do not recommend anybody else buy anything from them because you will not be able to get any customer service help not even an automated robot.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy package was delivered to my neighbors house not mine
The Fed X truck driver delivered my package to my neighbors house I watched him I tried to yell at him to get his attention but his radio was playing so loud he didnt hear me the package is always clearly marked and the addresses on the houses are clearly marked but the always leave my packages at my neighbors when our regular driver is off and I have to track down my packages get this resolved NOW!
User's recommendation: Don’t use FEDX for delivery
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn refill and cancel subscription
When I provide all my information, you send me a phone number. However, when I call that number, it keeps getting cut off.
Preferred solution: I want to return the refill and be refunded
User's recommendation: No commenti
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That is a FedEx issue, call them. Not Cirkul's fault.